Privacy Policy
This Privacy Policy explains how 1on1 Digital Consultancy collects, uses, and protects your personal data when you visit our website or contact us. We are committed to handling your data fairly, transparently, and securely.
What we collect
Depending on how you interact with our site, we may collect:
- Your name, email address and phone number (if provided)
- Information you submit in enquiry forms or messages
- Basic technical data (e.g. device type, browser, and pages visited) via cookies/analytics where enabled
How we use your information
We use your personal data to:
- Respond to enquiries and provide quotes/proposals
- Deliver agreed services and communicate about your project
- Improve our website and user experience
- Protect our website from spam and abuse
Lawful bases for processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent — where you have actively agreed (e.g. ticking a consent box)
- Contract — where processing is needed to provide services you request
- Legitimate interests — to respond to enquiries, prevent spam, and improve our services (balanced against your rights)
- Legal obligation — where we must comply with UK law (e.g. record keeping)
How we store and protect your data
We take appropriate security measures to protect your data. We only keep your information for as long as necessary for the purposes it was collected, or as required by law.
Who we share your data with
We do not sell your personal data. We may share limited information with trusted suppliers only when needed to operate our website and communications, such as email providers, website hosting/security providers, and analytics providers (if enabled).
Contact forms
When you submit an enquiry, we use your details to respond and manage your request. Messages are delivered securely to our inbox.
Cookies and analytics
Cookies are small text files stored on your device. We may use essential cookies to make the site work. If analytics/marketing cookies are enabled, we may also use them to understand how the site is used. You can control cookies via your browser settings.
Links to other websites
Our website may include links to external sites (e.g. WhatsApp). We are not responsible for third-party privacy practices.
Your rights under UK GDPR
You have rights over your personal data, including access, correction, deletion (in some circumstances), restriction, portability, and objection.
To exercise your rights, email us at enquiries@1on1digitalconsultancy.com.
How to complain
If you have concerns, contact us first and we’ll do our best to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).